o2o is more than a stationer. o2o is a leading business supplies, managed services and integrated supply chain company. We are committed to delivering value for money through complementary products and tailored services in the UK and Republic of Ireland.
Over the last six months we have built a simplified structure focused on how we add value as a business, which will enable us to be quick to react, flexible in operation and focused on doing fewer things better.
The Board is confident that there is scope to drive further improvements in the coming year. We remain consistent in our aim to grow the business by enlarging and diversifying our customer base. The key objective for 2008 is to continue the expansion of our routes to market beyond our traditional large contracted office supplies base and extend our service and product ranges. It is intended that this will be achieved both through organic growth and by taking advantage of suitable acquisition opportunities when they arise.
Expanding our customer base
A core element of our strategy is to win new customers through organic sales growth. We already supply office products and solutions to businesses and organisations of all sizes across the UK and Ireland in what is a relatively fragmented market and we have teams dedicated to winning new customers.
Broadening our range of products and services
The availability of a wide range of products and services from a single supplier is important to many of our customers and we aim to offer just that. Experience has proved that we can deliver significant customer benefits through a rationalised supplier base and by consolidating the management of large volumes of low-value transactions.
Developing innovative solutions to meet the changing needs of customers
Central to the Group’s performance is meeting the ever-changing needs of its customers. Changes in technology, purchasing patterns, customer priorities and service requirements are a feature of our business. We encourage innovation and remain flexible to the adoption of new ideas at all levels.
Growth by acquisition
We continue to monitor and evaluate potential acquisition opportunities. Our criteria include the ability to extract cost or revenue synergies and the potential for the target to grow profitability.
