Last year we stated that our key objectives for 2008 were to enlarge and diversify our customer base, expand our routes to market beyond traditional contract office supplies and extend our service and product ranges. These objectives have been achieved both organically and by taking advantage of suitable acquisition opportunities.
Four trading brands covering the core activities of managed procurement and business critical services underpin the Group’s broadened activities:
- “Banner Business Services”, which has been at the core of o2o for many years, is a market leader for the managed procurement of office and business products for large private and public sector customers;
- “Accord” is our new managed procurement brand that trades alongside BBS but in the mid market sector;
- “AccessPlus” is the core of our new business critical services activity and provides innovative business communication and print management solutions to organisations seeking to reduce costs and streamline business process outsourcing; and
- “Banner Document Services” is a partnership with Shred Easy and provides secure document destruction services. It is our second business critical services trading brand.
Through these broadened activities we are able to address a wider customer base and to sell a broader portfolio of business products and services to both contracted and non-contracted customers. Each activity is supported by our Group-wide integrated supply chain.
